Temporary Freezing on Digiquest Q20 / Q30, Metronic Orion 1.0 and Humax Tivumax LT 3600 / 3800S2 Tivusat Receivers.
It was announced on the Official Tivusat Website this week that due to technical problems, temporary freezes may occur on Digiquest Q20 / Q30, Metronic Orion 1.0 and Humax Tivumax LT 3600 / 3800S2 Italian Tivusat decoders.
At the moment it is possible to solve the glitch by disconnecting and reconnecting the power supply (operation to be repeated if it occurs again) or by disabling the automatic updating (or “in stand by”) of the channels.
Tivusat have said they are looking into the issues and will resolve the problem as soon as possible.
If you have purchased a Tivusat receiver from us and think you may have an issue please feel free to contact us via email or telephone.
Regards Andy